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Articles in this section

  • If I cancel my Card, what happens to my Card Account Balance?
  • Is the Card PIN used for making purchases, the same as the PIN used at the ATM?
  • Secure Online Shopping Transaction
  • What are the ways to keep my PIN secured?
  • What happens if I enter the wrong PIN?
  • What happens if I forget my PIN?
  • What happens if my Card is lost or stolen?
  • What happens if my Card PIN has been compromised?
  • What mobile devices are compatible with the Merchantrade Money app for an optimum user experience?
  • What needs to be done when I receive my Card?
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Is the Card PIN used for making purchases, the same as the PIN used at the ATM?

Yes. Each PIN-enabled Card has only one (1) PIN that can be used for transactions at the ATM and retail purchases at the Point of Sale (POS) terminals.

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