Articles in this section

• Are there any exceptions to the cooling-off period for urgent transactions?
• Can I cancel my DuitNow transaction limit increase request during the cooling-off period?
• Can I change my DuitNow transfer limit during an active cooling-off period?
• Can I still log in to my old device while waiting for the new device to be linked during the cooling-off period?
• Can I still make transactions during the cooling-off period?
• How long is the cooling-off period for device switching?
• How long is the cooling-off period for KYC registrations (face to face registrations) & e-KYC registrations (online registrations)?
• How will I know if a cooling-off period is active?
• What is Cooling-Off Period?
• Why is there a cooling-off period for onboarding, switching devices and increasing transaction limits?