How to prevent my account from becoming dormant?
If my account has become dormant, how can I re-activate the dormant account?
What is a Dormant Account?
What is the minimum top-up amount to reactivate the account?
Whom should I contact if I have further enquiries regarding my dormant account?

What is a Dormant Account?

An account will be classified as dormant if there are no transactions done for a continuous period of 12 months after the last cardholder-initiated transaction.

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What is a Dormant Account?