Logo
Submit a request
Sign in
  1. Merchantrade Customer Help Centre
  2. Merchantrade Money VISA Prepaid Card
  3. User Account
  4. Security

Menu

Articles in this section

  • Change your Card PIN Number
  • How secure is the Card?
  • Lock your Card
  • What is a PIN?
  • What is Chip and PIN?
  • Which is safer, signing or PIN?

Lock your Card

Option 1 - Merchantrade Branch

Over the counter at any Merchantrade branch

 

Option 2 - Mobile App

Step 1: Login to your account on your mobile app

Step 2: Select 'Lock Card'

Step 3: Select the 'Reason' to lock Card

Step 4: Click 'Submit'

 

Option 3 - Website

Login to your account at www.merchantrademoney.com

 

Option 4 - Call Centre

Call +603 8313 8606 and our Call Centre Agent will guide you through the process

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

About us

  • Company
  • Career
  • Newsroom
  • Our Services
  • Contact Us

Product

  • Money Services Business
  • Digital Payments
  • Mobile Services
  • Insurance
  • Subsidiaries & Associates

Resources

  • Corporate Social Responsibility
  • Whistle Blower Policy
  • MSB License
  • Daily Exchange Rates
  • Merchantrade Money Promotions

Legal

  • Privacy Policy
  • Terms of Use
  • Anti Bribery & Corruption Policy
  • Compliance
  • Western Union Terms and Conditions

Copyright © Merchantrade Customer Help Centre. All rights reserved.

Suite 1632, 16th Floor, Lobby 7, Block A, Damansara Intan No 1, Jalan SS20/27, 47400 Petaling Jaya, Selangor Darul Ehsan, Malaysia