Logo
Submit a request
Sign in
  1. Merchantrade Customer Help Centre
  2. Merchantrade Money VISA Prepaid Card
  3. Services & Features
  4. Western Union
  5. Cash-in from overseas via Western Union

Menu

Articles in this section

  • Can I receive more than 1 transaction in a day?
  • Do I get charged for receiving money in my e-Wallet?
  • How can I Cash-Out?
  • How will I know if the money is received?
  • Is there any limit how much I can receive?
  • What currency will I receive the money in? Will I get it in the currency of the sender?
  • What happens if the money exceeds the e-wallet limit?
  • What is Cash-in via Western Union?
  • Which countries can I receive from?
  • Will I receive my money instantly?

How will I know if the money is received?

You can check your available balance in the app to see if it has been credited. You can also view it in your 'Recent Transactions'.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

About us

  • Company
  • Career
  • Newsroom
  • Our Services
  • Contact Us

Product

  • Money Services Business
  • Digital Payments
  • Mobile Services
  • Insurance
  • Subsidiaries & Associates

Resources

  • Corporate Social Responsibility
  • Whistle Blower Policy
  • MSB License
  • Daily Exchange Rates
  • Merchantrade Money Promotions

Legal

  • Privacy Policy
  • Terms of Use
  • Anti Bribery & Corruption Policy
  • Compliance
  • Western Union Terms and Conditions

Copyright © Merchantrade Customer Help Centre. All rights reserved.

Suite 1632, 16th Floor, Lobby 7, Block A, Damansara Intan No 1, Jalan SS20/27, 47400 Petaling Jaya, Selangor Darul Ehsan, Malaysia